Lion River Webcraft
For the purposes of these Terms & Conditions, "Company" refers to Lion River Webcraft. "Client" refers to any individual or entity engaging the Company's services. "Services" include website design, development, hosting, maintenance, consultation, and any related deliverables agreed upon in writing. "Project" refers to the specific engagement between the Company and the Client as outlined in the quotation, invoice, or agreement.
By accepting a quotation, making payment, or requesting the commencement of work, the Client acknowledges and agrees to be bound by these Terms & Conditions. No work shall commence unless the Client has agreed to these Terms.
The Company shall provide Services strictly in accordance with the scope defined in the quotation, proposal, or invoice. Any work not expressly stated shall be considered outside the agreed scope and may be subject to additional charges at the Company's discretion.
The Company shall not be obligated to perform any additional services, modifications, or enhancements beyond the agreed scope unless separately agreed in writing.
A non-refundable deposit of fifty percent (50%) of the total project fee is required prior to the commencement of any work. The remaining fifty percent (50%) shall be due upon completion of the Project and prior to the release, launch, or handover of the website.
The Client acknowledges that the deposit secures time, resources, and commencement of work, and is therefore strictly non-refundable once work has begun, regardless of whether the Project is completed or terminated.
Failure to make full payment when due shall entitle the Company to withhold all deliverables, suspend work, delay launch, or restrict access to the website and associated services.
All recurring services, including hosting and maintenance, shall be billed in advance and must be paid in full prior to the service period.
Any timeline provided by the Company is an estimate and not a guaranteed delivery date. The Client agrees that project timelines are dependent on the timely provision of required materials, feedback, approvals, and communication.
If the Client fails to provide required content, feedback, or approvals within fourteen (14) days of request, the Company reserves the right to pause the Project. If inactivity exceeds thirty (30) days, the Company may deem the Project inactive or terminated, and any continuation shall be subject to revised timelines and potential additional fees.
The Company shall provide revisions in accordance with what is reasonably required to complete the agreed scope. Any excessive revisions, repeated changes, or requests that alter the original direction of the Project shall be considered additional work and may be subject to additional charges.
The Company reserves the sole discretion to determine what constitutes reasonable revisions versus additional work.
The Client shall be solely responsible for providing all required materials, including but not limited to text, images, branding assets, and business information, in a timely manner.
The Client warrants that all materials provided are accurate, lawful, and do not infringe on any third-party rights. The Company shall not be liable for any legal issues, claims, or damages arising from the use of materials provided by the Client.
The Client is responsible for reviewing all work and providing approval prior to launch. Failure to properly review the website does not relieve the Client of responsibility after approval.
The website shall only be launched upon the Client's approval or instruction to proceed. Upon approval and launch, the Client acknowledges that the Project has been completed in accordance with the agreed scope.
Any changes requested after approval and launch shall be treated as new work and may incur additional charges.
Where the Client subscribes to hosting or maintenance services, the Company shall provide such services in accordance with the agreed plan.
The Client acknowledges that such services do not include unlimited updates, redesigns, or feature additions unless explicitly stated.
Failure to make payment for recurring services may result in suspension or termination of hosting, maintenance, or access to the website without liability to the Company.
The Founding Client Offer is limited strictly to the first ten (10) Clients confirmed by the Company.
This offer includes a thirty percent (30%) discount on the website setup fee and a ten percent (10%) lifetime discount on applicable hosting and maintenance plans.
The lifetime discount shall apply only for as long as the Client maintains continuous, uninterrupted subscription to the same plan without cancellation, suspension, downgrade, or late payment.
If the Client cancels, pauses, downgrades, changes plans, or fails to make timely payments, the lifetime discount shall be immediately revoked, and standard pricing shall apply thereafter.
The Company reserves the sole right to determine eligibility and enforce the conditions of this offer.
The Client acknowledges that the website may rely on third-party services, including but not limited to domain providers, hosting services, plugins, and integrations.
The Company shall not be responsible for any failure, downtime, limitation, or changes in such third-party services. The Company does not guarantee uninterrupted availability of any third-party service.
The Company makes no guarantees regarding website performance, traffic, search engine rankings, conversion rates, business outcomes, or revenue.
Any statements, examples, or projections provided are for illustrative purposes only and shall not be interpreted as guarantees.
All work, including designs, code, and deliverables, shall remain the property of the Company until full payment has been received.
Upon full payment, the Client shall be granted the right to use the final website for their business. The Company retains ownership of all underlying systems, frameworks, methods, and reusable assets.
The Company reserves the right to display completed work in its portfolio and marketing materials.
All deposits are strictly non-refundable once work has commenced. All payments for completed work, hosting, maintenance, domains, and third-party services are non-refundable.
No refunds shall be provided for services already rendered or costs already incurred.
To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, or consequential losses, including but not limited to loss of revenue, business, data, or profits.
The total liability of the Company, if any, shall not exceed the amount paid by the Client for the specific Project or service giving rise to the claim.
The Company reserves the right to suspend or terminate services at its sole discretion if the Client fails to make payment, breaches these Terms, or engages in conduct deemed unlawful, abusive, or harmful.
In such cases, all outstanding fees shall remain payable.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Singapore.
The Company reserves the right to amend these Terms at any time. Continued use of services constitutes acceptance of the revised Terms.
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