PRIVACY POLICY — LION RIVER WEBCRAFT

Effective Date: 26 March 2026

Lion River Webcraft ("Company", "we", "our", or "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal information in connection with your use of our website and services.

1. COLLECTION OF PERSONAL DATA

We collect personal data that you voluntarily provide to us when you:

  • submit an enquiry or consultation request
  • engage our services or enter into a project agreement
  • communicate with us via email, phone, or messaging platforms

The personal data collected may include:

  • full name
  • email address
  • phone number
  • business name
  • project details and requirements
  • any other information you choose to provide

We may also automatically collect technical data when you access our website, including:

  • IP address
  • browser type and version
  • device information
  • usage data such as pages visited and interaction time

2. PURPOSE OF COLLECTION

Your personal data is collected and used strictly for purposes related to our business operations and service delivery, including:

  • responding to enquiries and providing consultations
  • performing and delivering agreed services
  • managing projects and client communications
  • providing ongoing support, maintenance, and updates
  • improving our website, services, and user experience
  • maintaining internal business records

We will not use your personal data for unrelated purposes without your consent unless required or permitted by law.

3. DISCLOSURE OF PERSONAL DATA

We do not sell, rent, or trade your personal data.

We may disclose your personal data to third parties only where necessary for the operation of our services, including:

  • website hosting providers
  • domain registrars
  • analytics services (e.g. Google Analytics)
  • payment processors

Such third parties are engaged strictly for service delivery purposes and are expected to maintain appropriate confidentiality and data protection standards.

4. DATA SECURITY

We implement reasonable administrative, technical, and organizational safeguards to protect your personal data against unauthorized access, collection, use, disclosure, copying, modification, or disposal.

However, the Client acknowledges that no method of transmission over the Internet or electronic storage is completely secure, and the Company does not guarantee absolute security.

5. DATA RETENTION

Personal data will be retained only for as long as necessary to:

  • fulfil the purposes stated in this Policy
  • provide ongoing services where applicable
  • comply with legal, regulatory, and accounting requirements
  • resolve disputes and enforce contractual agreements

When personal data is no longer required, we will take reasonable steps to securely delete or anonymise it.

6. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to:

  • improve user experience
  • analyse traffic and performance
  • understand visitor behaviour

You may disable cookies via your browser settings. However, this may affect certain functionalities of the website.

7. THIRD-PARTY SERVICES AND LINKS

Our website and services may involve third-party platforms, tools, or integrations. We are not responsible for the privacy practices, policies, or performance of such third-party services.

Any data shared with third parties is subject to their respective terms and privacy policies.

8. CLIENT RESPONSIBILITY FOR DATA

Where the Client provides personal data (including customer data, images, or content) for use in their website or project, the Client represents and warrants that:

  • they have obtained all necessary consent and rights to provide such data
  • the data does not infringe any third-party rights or applicable laws

The Company shall not be responsible for any claims, liabilities, or damages arising from data provided by the Client.

9. WITHDRAWAL OF CONSENT

You may withdraw your consent to our use of your personal data at any time by contacting us.

The Company reserves the right to continue processing data where required for contractual obligations, legal compliance, or legitimate business purposes.

Withdrawal of consent may affect our ability to provide services.

10. LIMITATION OF LIABILITY

To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, or consequential damages arising from the collection, use, or disclosure of personal data.

The Company's total liability, if any, shall not exceed the amount paid by the Client for the relevant service.

11. CHANGES TO THIS POLICY

We reserve the right to amend or update this Privacy Policy at any time. Changes will take effect immediately upon publication on our website.

12. CONTACT INFORMATION

For any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact:

Lion River Webcraft

Email: [email protected]